How to log into Luware Recording When you browse to the Luware Recording portal, you will be shown this login...
May 15th, 2024 289 views 0 likes
To find a conversation by a telephone number, navigate to Conversations > Search in the top navigation bar. This will...
May 15th, 2024 247 views 0 likes
To find a conversation received or made via Nimbus Service Line, navigate to Conversations > Search in the top navigation...
May 15th, 2024 233 views 0 likes
To play back a recorded conversation, follow the steps below: Navigate to Conversations > Search in the top navigation bar....
May 15th, 2024 288 views 0 likes
Downloading Recorded Conversations How to find a recorded conversation in Luware Recording and download the audio file for playback. Overview...
May 15th, 2024 274 views 0 likes
Overview This article provides step-by-step instructions on how to remove a Microsoft Entra ID synchronized user security group from your...
June 11th, 2025 138 views 0 likes
Overview This article outlines supported browsers for the Luware Recording web application and media player. Browser compatibility depends on media...
February 21st, 2024 64 views 0 likes
Authorization Workflows How to create and configure approval workflows in Luware Recording to control access to sensitive actions such as...
February 25th, 2026 250 views 0 likes
Overview Compliance Recording for Microsoft Teams Call Queues enables regulated organizations to capture queue-based customer interactions using Microsoft’s policy-driven compliance...
March 30th, 2026 256 views 0 likes