Pages in this category

• Use Case - Integrating a Copilot Chatbot with Nimbus via Direct Line API

  In this use case, we describe briefly how to configure Copilot in Copilot Studio for integration with Nimbus. We describe...

  October 29th, 2024 1775 views 0 likes
• Use Case - Integrating a Copilot Chatbot with Nimbus

  Contact centers want to be as performant as possible. When it comes to the Instant Messaging modality, there is a...

  July 1st, 2024 2012 views 0 likes
• Use Case - Analyzing Email Content With AI

  This use case briefly shows how to set up email AI analysis via Power Automate. Before you start The Nimbus...

  July 26th, 2024 1824 views 0 likes
• Use Case - Analyzing a Transcript

  After a voice call, agents might want to get insights of a transcribed call and supervisors might want to get...

  July 19th, 2024 1130 views 0 likes
• Use Case - Building a Classification Agent

  In this Use Case, we're building a Copilot Agent which classifies Customer input into dimensions of data you define. This...

  June 20th, 2025 41 views 0 likes
• Use Case - Setting up a Nimbus Virtual User using Copilot

  In this Use Case, we're going to address the following topics in order to set up your first Virtual User...

  May 9th, 2025 47 views 0 likes